TheyaVue shipping: cost, tracking and when to reorder
TheyaVue ships from the US. Shipping is free on the 3 and 6-bottle kits; the single bottle adds a shipping charge at checkout. Tracking arrives by email once an order ships. No delivery-window promise is published, so none is stated here. A bottle is a 30-day supply at two capsules a day, so reordering around day 20 to 25 helps avoid a gap if shipping runs slow.
Where TheyaVue ships from, and what each kit costs to ship
| Kit | Ships from | Shipping cost | Tracking |
|---|---|---|---|
| 1 Bottle | United States | Added at checkout | Emailed once the order ships |
| 3 Bottles | United States | Free | Emailed once the order ships |
| 6 Bottles | United States | Free | Emailed once the order ships |
Orders ship from the United States unless the checkout says otherwise at the time you order. Shipping is free on the three and six-bottle kits. The single bottle is the one kit where a shipping charge is added on the checkout page, on top of the $59 product price.
That split is common for kits sold this way: a seller can absorb postage once the order size is large enough to cover it, and passes the cost through on the smallest order instead. It is worth knowing before you compare a single bottle's $59 total to the $49-a-bottle rate inside the three-bottle kit, since the single bottle's real total is not just $59.
Reducing shipping problems before they start
A few minutes at checkout prevents most of the delays this page otherwise has to explain how to fix after the fact.
Check the shipping address before you submit payment
The checkout carries whatever address is typed into it. A typo in an apartment number or a ZIP code is one of the more common reasons a tracked package stalls or returns to the sender.Use an address where a package can actually be signed for or left
If your building requires a signature or has package theft concerns, consider an address where you or someone else can receive it during the day.Keep the confirmation email until the order arrives
It is the fastest way to answer a shipping question without waiting on hold, because it already has the order ID, the address on file and the kit you chose.
Where to find your tracking number
Tracking arrives inside the order email, not on this page. The first email after checkout usually confirms the order itself. A tracking number and link typically follow in a second email once the package actually ships, which is not always the same day you order.
If a tracking link has not shown up after a few days, check a spam or promotions folder before assuming something is wrong, and search the order confirmation for an order ID either way. The order desk needs that ID to look anything up on their end.
This site does not run its own tracking lookup, and the website contact inbox cannot see order or shipping records at all. It exists for questions about the pages themselves, not for finding a package, which is why every shipping question in this section routes to the order desk by phone instead.
No tracking email at all after a week is worth a call to +1 (315) 724-2018, with the order ID ready.
How long delivery takes
We were not given a stated number of business days for delivery on any kit, and none is printed on the checkout pages we reviewed. Rather than guess at a range and risk being wrong, this page says plainly that no delivery-window promise exists to quote. A tracking link, once it arrives, is the only reliable way to see where a specific order actually stands.
If another page or an ad names a specific number of days for TheyaVue delivery, that figure did not come from the sources this site checked, and it should not be treated as a guarantee.
Not publishing a delivery window is not the same as not shipping quickly. It simply means this page has no printed figure to repeat, so it says that instead of estimating one for you. The order confirmation email is the place a specific promise, if one exists for your order, would actually appear.
If a parcel is late or arrives damaged
A package that seems late
Check the tracking link first. If it shows no movement for several days, call +1 (315) 724-2018 with the order ID rather than placing a second order. The desk can look at what the carrier shows on their end.
A package that arrives damaged
Photograph the box and the bottle before you open the capsules further, and keep the packaging. The order desk handles damaged-shipment reports the same way it handles a return: by phone, with the order ID.
A safety seal that looks broken
The label carries its own warning not to use the product if the safety seal is damaged or missing. Treat a broken seal on arrival the same as damage in transit: report it before opening the bottle further, not after.
The wrong kit shows up
Compare what arrived to the order confirmation email. A mismatch between the kit ordered and the kit received is a order desk call, with the order ID, rather than something to sort out through the packaging alone.
Either way, the order confirmation email is the document to have open when you call. It carries the order ID, the shipping address on file and the kit that was purchased, which is what the desk needs to act on a late or damaged shipment. More on what that email should contain is on the where-to-buy page.
A parcel that never arrives at all is handled the same way as one that arrives damaged: by phone, with the order ID, rather than through the website contact inbox, which cannot see order or shipping records and can only help with the page you are reading, not the package in transit.
Planning a reorder around a 30-day bottle
| Kit ordered | Days of capsules | When to think about reordering |
|---|---|---|
| 1 Bottle | 30 | Around day 20 to 25, to allow shipping time before the bottle runs out |
| 3 Bottles | 90 | Around day 80 to 85 |
| 6 Bottles | 180 | Around day 170 to 175 |
A single bottle is a 30-day supply at two capsules a day, so it runs out fast if a reorder is left until the last few capsules. Because no delivery-window promise is published, the safer habit is ordering a few days before the current bottle is expected to run out rather than the day it does, so a short shipping delay does not create a gap.
Anyone ordering the single bottle repeatedly, rather than once, can compare that cost against the three-bottle kit on the pricing page: buying six single bottles over time costs more in total than two three-bottle kits, and adds a shipping charge each time the single bottle does not.
The three and six-bottle kits push the reorder question much further out, which is part of their appeal beyond the lower per-bottle price. Ninety or 180 days gives more room for a shipment to run a little slow without leaving you without capsules, simply because there is more supply sitting in the cabinet while a new order is placed and travels.
None of this timing advice changes the label dose. Stretching a bottle by taking one capsule instead of two to delay a reorder is not what the directions describe, and it is a different question from how to plan around shipping.
Shipping: common questions
Where does TheyaVue ship from?
From the United States, unless the checkout states otherwise at the time you place an order.
Is shipping free?
Yes, on the three-bottle and six-bottle kits. The single bottle adds a shipping charge at checkout.
How long does shipping take?
No delivery-window promise is published on the checkout pages we reviewed, so this page does not state one. Tracking, once emailed, is the most reliable way to check a specific order.
Where is my tracking number?
Inside a follow-up order email, usually separate from the first confirmation email. Check a spam folder if it has not arrived after a few days.
What do I do if my order seems late?
Check the tracking link first, then call +1 (315) 724-2018 with the order ID if there is no movement after several days.
What do I do if my order arrives damaged?
Photograph the box and bottle, keep the packaging, and call the order desk with the order ID.
Does TheyaVue ship internationally?
Nothing in the material we hold states an international shipping policy; the shipping terms described here cover United States orders.
When should I reorder a single bottle?
Around day 20 to 25 of a 30-day bottle, since no delivery-window promise is published and a late shipment could otherwise create a gap.
Can the website contact email help with a shipping question?
No. That inbox handles page content, typos and privacy questions and cannot see order or shipping records. Shipping questions go to the order desk by phone.
Does the shipping charge on a single bottle change if I order more later?
No. Each order is priced on its own. Combining bottles into one three or six-bottle kit up front is what qualifies for free shipping, not adding single bottles together after the fact.
Keep reading
TheyaVue kit prices
The three kits at $59, $147 and $234, and what each costs per bottle and per day.
Read →Where to buy TheyaVue
Buying from the stocking partner against a marketplace listing or an unfamiliar ad.
Read →The 60-day guarantee, explained
What the refund window covers, what it does not, and how to claim it by phone.
Read →Order TheyaVue from the authorized retailer
60 servings per bottle, 1 to 2 droppers a day. Kits of 2, 3 or 6 bottles run from $39 a bottle on the sales page, with a 60-day money-back guarantee. Questions first? Call +1 (315) 724-2018.
